Welcome to CryptoLens Insights. We are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Email address (for account creation)
- Display name (optional)
- Authentication data (through Firebase Authentication)
- App usage preferences
Educational Data
To provide our educational services, we collect and store:
- Your saved market study analyses
- Market symbols and pairs you study
- Educational examples and study materials
- Technical study parameters and chart data
- App usage patterns for improving educational content
Automatically Collected Information
We automatically collect certain technical information when you use our app:
- Device information (type, operating system, unique device identifiers)
- App usage statistics and analytics (through Firebase Analytics)
- Crash reports and performance data
- IP address and general location data (for service optimization)
Information We DO NOT Collect
We explicitly do not collect:
- Financial account information
- Banking details or payment information (handled by Google Play)
- Social security numbers or government IDs
- Private messages or personal communications
- Trading account credentials
2. How We Use Your Information
We use the collected information solely for the following purposes:
- To provide and maintain our educational market study services
- To authenticate your account and secure your data
- To store and sync your study materials across devices
- To calculate and display educational statistics and metrics
- To improve our app's features and user experience
- To provide customer support and respond to inquiries
- To send important updates and service notifications
- To monitor app performance and fix technical issues
- To develop new educational features and content
3. Data Storage and Security
Storage Locations
Your data is stored securely using Google Firebase services:
- User authentication data is managed by Firebase Authentication
- Study data and analyses are stored in Firebase Firestore
- Analytics data is processed through Firebase Analytics
- All data is encrypted in transit and at rest
Security Measures
We implement appropriate security measures including:
- Secure authentication protocols
- Data encryption (both in transit and at rest)
- Regular security assessments
- Access controls and authentication
- Secure API communications
While we implement robust security measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our app (Firebase/Google Cloud services)
- Legal Requirements: When required by law, subpoena, or legal process
- Protection of Rights: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Third-Party Services
Our app uses the following third-party services:
- Google Firebase: For authentication, data storage, and analytics (Google's Privacy Policy applies)
- Binance API: For market data and educational content (public data only)
- Google Play Services: For in-app purchases and subscriptions
These third parties have their own privacy policies, and we encourage you to review them.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: View and access your personal data
- Correction: Update or correct inaccurate information
- Deletion: Delete your account and associated data
- Export: Request a copy of your data in portable format
- Opt-out: Unsubscribe from non-essential communications
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, contact us at: admin@cignito.com
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You can delete your account at any time through the app settings, which will permanently remove your personal data and study materials from our systems.
8. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at admin@cignito.com and we will take steps to remove that information.
9. International Data Transfers
Your data may be processed and stored in servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- In-app notifications for significant changes
- Email notification (if you have provided an email address)
We encourage you to review this Privacy Policy periodically for any changes.
11. Educational Purpose Disclaimer
Important Legal Disclaimer:
- CryptoLens Insights is designed for educational and informational purposes only
- We do not provide financial advice or trading recommendations
- We do not guarantee the accuracy of market analyses or predictions
- We do not store or have access to your financial account credentials
- We do not execute trades or provide trading signals
- All market analysis is for educational study only
Trading involves substantial risk of loss. Always conduct your own research and consult with licensed financial advisors before making any investment decisions.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email:admin@cignito.com
Response Time: We aim to respond to all inquiries within 3-5 business days.
Data Protection Officer: You can contact our data protection team at the same email address.